Frequently Asked questions

Welcome to the Frequently Asked Questions page for Redoubt Studio! We know that shopping online can sometimes raise questions, so we've compiled a list of the most common queries we receive from our valued customers.

What Payment Methods Do You Accept?

We accept all major credit cards including Visa, Mastercard and Paypal.

If your credit card is in any other currency, the rate of exchange will be that of your card issuer and you may be charged an international fee by them.

How Long Does Shipping Take?

If orders are shipped priority mail, it will takes 2-5 days for delivery. If orders are shipped ground advantage, it will take 5-10 days for deliver

  • Orders placed before 12pm AKST will be dispatched same day.
  • Orders placed after 12pm AKST will be dispatched the following day.

Local orders with arranged pick-up/delivery, use code LOCAL99669 for free shipping.

Can I Track My Order Once It Has Been Tracked?

Your tracking link will be emailed to you.

Do You Offer International Shipping?

Sorry, international shipping is not offered at this time. We ship to all 50 states and U.S. territories through USPS.

How Long Do You Keep My Uploaded Pictures?

Photos are kept for 30 days. After that, they are deleted from the server.

Didn't find what you were looking for? Feel free to contact us at any time!